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Shipping Rate Information

Orders are packed and shipped within 3 business days. Orders placed on weekends or holidays are processed on the next business day. Transit time is measured in business days, which are Monday through Friday (excluding holidays).

 

FREE $15 $45 $75
CANADA (East) Orders $75+
(2-3 days)		 Orders under $75
(2-3 days)		 Express
(1-2 days)		  x
CANADA (West) Orders $75+
(3-5 days)		 Orders under $75
(3-5 days)		 Express
(1- 2 days)		  x
USA (Continental USA) Orders $200+
(2-5 days)		 Orders under $200
(3-5 days)		 Express
(1-2 days)		  x

USA (Hawaii, Alaska)

 Orders $200+
(5 days)		  x Orders under $200
(3-5 days*)		 x
SOUTH AMERICA x  x Orders $250+
(3-5 days*)		 Orders under $200
(3-5 days*)
EUROPE  x  x Orders $250+
(3-5 days*)		 Orders under $200
(3-5 days*)
ASIA  x  x Orders $250+
(3-5 days*)		 Orders under $200
(3-5 days*)
AFRICA  x  x Orders $250+
(3-5 days*)		 Orders under $200
(3-5 days*)

 

Duties, Fees and Taxes 

All applicable customs and broker fees along with taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the Customs agent to release your package. We have no control over possible delays due to Customs once the package has left Canada. We have no control over how much duties and fees to your country are.

Custom/broker fees are not included or covered by PRAISE under any circumstances. If the carrier attempts to deliver your order and you are not at home, please take the necessary steps to retrieve the order. Packages returned to PRAISE for keying errors or return-to-sender will be charged return fee + $7 restocking fee.

 

Order Cancellation

We always want you to get your items as fast as possible. Orders cannot be cancelled after processing has began.

 

Delivery Policy

All orders ship without signature. Once the package has been confirmed delivered to your address by shipping company, the package is now in your possession. We are not responsible for loss, theft, or misplacement. You must contact the shipping company for any issues related to the shipping process. We are not exclusive to a single shipping company, tracking information is sent once orders are shipped.

 

Pre-Order Items

All pre-order items do not qualify for free shipping. We offer complimentary curbside pick up, or shipping at a fee. Please review collection details for additional information. Pre-order and special collection items are final sale.

 

Curbside Pick Up

Curbside pick up orders do not qualify for return shipping. Customer must return items in the same method as originally picked up. Items must be returned within 15 calendar days from pick up date.

 

We Ship Paperless and In Post Consumer Boxes

All orders are shipped paperless, the receipt of the order is the email confirmation. Please refer to information on receipt when contacting customer care.

 

Pre-Order and Sales Items

Any item purchased with a discount or as part of a pre-sale on www.praiseendurance.com is a final sale item. No returns or exchanges can be applied to such merchandise.

 

Exchanges

We don’t currently support exchanges. Please ship back your item and place a separate order for your new item.


15 Day No Sweat Return Policy

PRAISE ENDURANCE wants you to be completely satisfied with your purchase. Items can be returned at any point within 15 days from the original invoice date.

Online orders: 15 calendar days from when package reached your shipping address or when shipping notice was issued.

Curbside pick-up: 15 calendar days from the day the item was available for pick up.

To receive a refund for the full value of your purchase, products must be returned in new, store-bought condition within 15 days from the original invoice date.

Damaged, stained, ripped items are not eligible for returns or exchanges. If items are received as such, a cleaning and/or repair fee will be charged at the discretion of PRAISE ENDURANCE.

Please note that while we want you to be happy with your purchases, an excessive number of returns within a twelve-month period may limit your eligibility for exchanges or store credit.

Products cannot be returned beyond 15 days from delivery date as marked on shipping service tracking record, or date of curbside pick up notification.

Shipping charges are non-refundable.

 

Return Shipping

Canada - Send us an email at hello@praiseendurance.com with your order number, reason for return, and a return label will be provided. Please note you must reach out within 15 days from delivery date to receive a complimentary label, and items must reach our warehouse within 30 days of original delivery date. A restocking fee of $7 will be deducted from refund per return.

USA -  Send us an email at hello@praiseendurance.com with your order number, reason for return, and a return label will be provided for a flat fee of $15 deducted at time of refund. You must reach out within 15 days from delivery date to receive a return label, and items must reach our warehouse within 30 days of original delivery date.

Other Countries - We do not support international returns at the moment, items must be shipped back to us at your cost. All fees related to return shipping are covered by customer. Please send us an email at hello@praiseendurance.com with your order number, reason for return, and we will provide shipping address. Returns must be at our warehouse within 30 days of original delivery date. A restocking fee of $7 will be deducted from refund per return.

 

Return Address

For returns please contact us at hello@praiseendurance.com including your order number, full name used on order, item, and reason for return. Return address will be provided once return is confirmed.

 

Returned Items

If a product has stains, odors, or any sign of damage or wear, this will incur in a cleaning and/or repair fee starting at $10.

Items that are in poor condition will not be accepted, no exceptions.