Terms & conditions

Praise Official and its affiliates and subsidiaries (together, "PRAISE", "our", "us" or "we") respect your right to privacy. We may change or add to this privacy policy at any time without notice, so we encourage you to review it periodically. PRAISE reserves the right to vary this policy province by province, state or country as required by law.

We are committed to maintaining the privacy of our customers in the electronic environment. The following outlines our practices concerning the collection and use of your information collected on our Web Sites, as defined below. By visiting our Web Sites, you agree to be bound by the terms and conditions of this privacy policy and these legal terms and conditions.

Age Restriction
You must be at least 13 years old to register for an account on this site or to sign-up for our newsletter e-mails. This Site is not intended for the use of children under the age of 13. In any case, you must be either of legal age of majority in your state, country or province of residence, or an emancipated minor, or have your legal parent or guardian's consent to use this Site. You agree to enter into and to abide by and comply with these guidelines.

Personal Information
You may be required to provide personal information to us when ordering a product or registering for Email Updates. You will know when this information is being collected because you will be asked to complete and submit a form. We need this information to deliver products to customers, provide customer support, to administer customer accounts and/or gather marketing and shopping habits information about our customers. PRAISE may use this information for sales and marketing purposes. You can access, correct and update certain personal information that you have provided to us by logging in to the site with you register username and password. Once logged in click My Account on the top of the page.

We do not share any personal information of our customers with any third parties, except to internal and external service providers that we use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and unless you specifically authorized us to do so. These service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you at the email or phone number you provided us prior to the release of such information.
If you complete online surveys on any of our Web Sites, PRAISE may use the information collected from the online surveys to compile reports on customer satisfaction for our customers. Due to the sensitive nature of research data, any information that is collected is treated with the utmost confidentiality. PRAISE will not sell any personal information gathered from individual respondents.

This information will not be shared with any third party, except as specifically provided in this Privacy Policy, as it may be amended from time to time. However, we may disclose specific information about our customers if we have a good-faith belief that it's necessary or required under the law to protect other customers, the public, or our business.
As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that PRAISE or substantially all of its assets related to any of the Web Sites, is acquired by a third party, such information may be one of the transferred assets. Under such circumstances, PRAISE would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.

Like many commercial websites, we also automatically collect other information by way of electronic means, using cookies which are small files placed on your hard drive that assist us in providing our services. This information includes the address (or "URL") of the website that you came from before visiting our Web Sites, which pages you visit on our Web Sites, which browser software you use to view our Web Sites, your IP address and any search terms you have entered on our Web Sites or in order to access our Web Sites. This data is not used individually, but is aggregated and only used to tailor our Web Sites to better meet your interests and preferences. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our Web Sites that will not be available to you. However, you should still be able to browse our Web Sites and make online purchases, when such purchases are possible on our Web Sites.

Email Messaging
Sign up for our mailing list! You may submit your email address so that we can inform you of the newest collections, promotions, sales and more. This information is stored in a secure location and accessible only by designated staff. Except as otherwise described in the privacy policy, personal information is not released to third parties. If you prefer not to receive promotional information from us, you may unsubscribe from our email services by using the unsubscribe link situated at the bottom of any promotional message you receive from us. If you do not want us to use your information to enhance your shopping experience, please let us know by e-mail at info@praiseofficial.com , or calling us at 514.804.4463, or in writing at Praise Official, 1001 Rue Lenoir, Suite B-433 Montreal QC H4C 2Z6. Please be sure to include your full name and the e-mail address you used when you registered with us or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from us. You may also unsubscribe from Email Updates services by using the unsubscribe link situated at the bottom of any promotional message you receive from us.

In addition to the information we collect through our online survey, PRAISE may collect additional personal information. Such information may include the survey participant's name, age, address, telephone number, and email address. Participation in our surveys is always optional.

Safe Shopping
PRAISE makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. PRAISE uses industry standard security techniques on our Web Sites to help protect against the loss, misuse or modification of information that you have provided. Our transactional Web Sites use secure sockets layer (SSL) encryption for securing communications and transactions across the Internet. The SSL protocol uses digital certificates to create and secure confidential communications "pip" between the purchaser and our web entity. Data transmitted over an SSL connection cannot be tampered with or forged without the two parties becoming immediately aware of the tampering. While we implement the above security measures, you should be aware that 100% security is not possible and PRAISE disclaims any liability should an unauthorized breach occur.
Choice of Law; Jurisdiction. These Policies and Terms and Conditions supersede any other agreement between you and PRAISE, and/or its affiliates and subsidiaries to the extent necessary to resolve any inconsistency or ambiguity between them. These Policies and Terms and Conditions will be governed by and construed in accordance with the laws of the Province of Quebec, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to the Web Sites will be brought only in the courts of the Judicial District of Montreal, Province of Quebec, Canada. A printed version of these Policies and Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Policies and Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form, provided that the date on which these Policies and Terms and Conditions were printed is embedded in the printed document. The parties have requested that these Policies and Terms and Conditions be drawn up in English.

Termination. You or we may suspend or terminate your account or your use of the Web Sites at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of the Web Sites at any time without notice.

Notification of changes to Privacy Policy. Should we decide to amend this Privacy Policy, we will provide reasonable prior notice of such changes to you. All amended terms will automatically take effect 30 days after we provide such notice, or on a date that we specify in the notice. While in some instances we may provide notice by email or other means, you agree that notice on the Web Sites about changes to this Privacy Policy shall be deemed sufficient notice to you. Your continued use of the Web Sites after the effective date of the changes to this Privacy Policy shall mean that you accept and agree to be bound by those changes.

Additional Assistance. If you do not understand any of the foregoing Policies and Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Service Department by e-mail at info@praiseofficial.com.