Shipping & Returns

Has my order been shipped out yet?

All orders are shipped within 3-4 business days, once shipped you will receive a tracking number via e-mail which you can use to track your order.

What’s the delivery time for my order?

Time of delivery varies based on your selected shipping option. See all rates below.


How much does shipping cost?

Canada:

Anywhere in Canada $15
FREE Standard shipping Canada wide with order of $75.00 or more.

USA:
Standard Shipping (5-7 days) anywhere in the USA is CAD$20 (excluding Hawaii, Alaska, and Puerto Rico)
Express Shipping (3-5 days) anywhere in the USA is CAD$30 (excluding Hawaii, Alaska, and Puerto Rico)

All orders over CAD$200 ship for FREE (Regular Shipping)


International

Regular Mail (5-40 Days) is $35 CAD*

Please note purchase location greatly affects transportation time. We will always do our best to process your order as fast as we can, but we cannot assure a specific delivery window.

*On all orders, PRAISE is not responsible for any Customs Fees, Duties or any other shipping-related fees incurred. 

 

Order Cancellation

We always want you to get your items as fast as possible. Orders begin processing after being placed and cannot be cancelled.

 

Delivery Policy

Packages will be delivered to provided address at time of shipping. We are not liable for keying errors, or missing information.
All our orders are shipped with tracking number (signature requested within Canada, international at extra cost). Once the package has been confirmed delivered to your address by shipping company, the package is now in your procession. We are not responsible for loss, theft, or misplacement.

 

We Ship Paperless!

All your orders are shipped paperless. To contact our customer service for any reason, always include your order number as indicated by any email relevant to your order.

Sales Items

Any item purchased on sale on www.praiseendurance.com is a final sale item. No returns or exchanges can be applied to such merchandise.

Exchanges

We don’t currently support exchanges. Please ship back your item and place a separate order for your new item.


30 Day No Sweat Return Policy

PRAISE ENDURANCE wants you to be completely satisfied with your purchase. Items can be returned at any point within 30 days from the original invoice date.

Online orders: 30 calendar days from when package reached your shipping address or when shipping notice was issued.

Curbside pick-up: 30 calendar days from the day the item was available for pick up.

To receive a refund for the full value of your purchase, products must be returned in new, store-bought condition within 30 days from the original invoice date.

Damaged, stained, ripped items are not eligible for returns or exchanges. Please note that while we want you to be happy with your purchases, an excessive number of returns within a twelve-month period may limit your eligibility for exchanges or store credit.

Products cannot be returned beyond 30 days from the original invoice date.

Shipping charges are non-refundable.

Return Shipping

Any return in Canada and/or worldwide must be made at your cost. Send us an email at hello@praiseendurance.com including your order number, full name used on order, item and reason for return. Please allow 3-5 business days after package arrives at our facilities for refund to process.

 

Return Address:

For returns please use the following address

PRAISE ENDURANCE
9600 Rue Meilleur Suite 420
Montreal, QC H2N 2E3
Canada